Beyond mocking the system Apple uses to control customer service in the post title, in today’s riff I’ll describe a recent series of events that show how annoying of a customer I can be, and also that Apple customer service is deteriorating.
Tag: customer service
How we got robbed by Zazzle
The short version
My wife ordered address labels for Christmas cards towards the end of October. The order was botched (half shipped), then eventually reshipped after a phone call by Michelle. This past Friday a second charge was added. I enjoyed the passion behind the stirring customer complaint, and found it well worth sharing.