Sharp start for Sunnytrail


Sunnytrail is a new service dedicated to tracking business transactions (revenue, churn, lifetime value, arpu) through an API, and helping web companies focus on developing their own products instead of rewriting tracking utilities.

The following image is a glimpse at a sample dashboard.

The Overview tab captures top level metrics that matter such as total free vs paying users, monthly revenue and the average revenue per paying user. In addition there’s a Stream tab with chronological activity and a Plans breakdown of transactions.

The API has supported sample code in Ruby, Python or PHP but shouldn’t take much effort to pass your transaction data to Sunnytrail.

One of the immediate wins for Sunnytrail was sending me an instant message as I poked about their pricing page. Octav mentioned it was cool if I shared the IM, and I think it’ll transmit a good vibe about how the company feels at this stage.


Octav: Hey, thank you for visiting! I’m one of the founders. Do you have any questions?

me: not yet, just checking out the site via the HN post

Octav: feel free to :)

me: nice touch with the live chat for visitors,
it’s like being welcomed by a rep in a brick and mortar store

Octav: I love that
also a great opportunity to make friends

me: do you mind if I use this conversation in a blog post today?

Octav: sure and please forward me the post (Octav’s company email is octav@thesunnytrail.com and is published on the site)

me: will do (messel@gmail.com), btw I’m Mark Essel, pleasure to meet you. I have little doubt you’re off to a great start with Sunnytrail

Octav: thanks for your support!

Octav Druta here, http://www.about.me/octavdruta

me: one of my web homes http://www.victusspiritus.com

Octav: oh, so you’re passionate about data
lovely

me: ok gotta run, thanks for your time

Octav: cheers1

Hungry for more information about Sunnytrail? Check their official company blog for updates. Enjoy this slide deck in the meantime.

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  • http://www.pdxbrain.com Tyler

    Sites initiating chat automatically is kinda a cool idea, not sure if i like it or not.

  • http://www.victusspiritus.com/ Mark Essel

    As I mentioned, it changed passive way too early browsing into more of a store interaction. Many folks dread when a service person walks up and asks “can I help you with anything?” I think it’s an opportunity.

    Have you encountered it on any other sites? Michelle mentioned she came across it on a few other sites, and I remembered Rackspace had something similar.

    Btw, loved the Minecraft music video you liked on youtube and added it to my holy crap minecraft post.

  • http://www.octavdruta.com Octav Druta

    Thanks for kind words Mark!